The Replenishment Reminder flow reaches out to customers when they’re likely running out of a previously purchased product, encouraging them to restock when their supply is running low. Make it quick and easy for customers to replenish their favorite products in just a few clicks.
This Play sends customers to their personalized Repeat Cart, which will automatically populate with recommendations for replenishing previously purchased products.
This flow is triggered by the Repeat - Due To Replenish
metric, with a flow filter that removes customers who have since made a purchase. The trigger is based on products a customer purchased before and historical reorder timing data from other customers who purchased the same products. By default, there is no delay between the trigger and the first email.
By default, the flow includes three emails with a delay of three days between each email. These emails include a dynamic table with the following settings:
event.reorderableProducts
item
<h3>{{ item.product.title}}</h3> <h4>{{ item.product.variant.title|cut:"Default Title" }}</h4> <h4><a href="<https://YOURWEBSITE.COM/products/{{item.product.handle}>}"><span>Check it out ></span></a></h4>
, replacing YOURWEBSITE.COM with your website’s URL<h3>{{ item.product.title}}</h3> <h4>{{ item.product.variant.title|cut:"Default Title" }}</h4> <h4><a href="{{ event|lookup:'Repeat Cart URL'}}"><span>Check it out ></span></a></h4>
{{ item.product.images.0.src }}
{{ event|lookup:'Repeat Cart URL'|default:'' }}
To optimize this Play, we recommend the following: