Collect review snippets during checkout

Ask customers to answer a short question to collect reviews immediately after they make a purchase. Customize the question and display customers' checkout reviews in a dedicated site widget.

Overview

Effort: low

Works with: Shopify

Best for: ecommerce managers

Leaving a review can often feel like a time-consuming process, even with the convenience of an in-email submission form and the reward of a discount code. Ask for a short checkout review from customers right after they place their order to increase the likelihood of receiving a review for display in a dedicated checkout reviews widget.

The option to leave a checkout review is included right on Shopify’s post-checkout page. Checkout reviews can be displayed in a box, bubble, or gallery widget, which can be installed on any Shopify landing page or product page.

Best Practices:

  • Personalize the question in the “help text” field
  • Customize the widget to match your checkout page
  • Add a checkout reviews widget to your homepage

Goals

  • Collect customer feedback
  • Improve brand credibility
  • Improve conversion rates

Key Benefits

  • Collect customer feedback right after purchase
  • Enrich user profiles with additional insights
  • Display short review snippets to drive sales
View help documentation →
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