In Beta

Klaviyo Review Request

Email
Flow
Request reviews from recent purchasers using Klaviyo, streamlining your stack and enabling full control over design and timing.
View help documentation →

Overview

This flow triggers a review request email after order fulfillment using Stamped’s ReadyForReviewRequest event. Merchants can personalize emails with product info and a hosted review form link. Follow-up flows can thank customers for positive reviews or gather feedback from those less satisfied.

How It Works

This flow is triggered by the ReadyForReviewRequest event sent from Stamped to Klaviyo, with a customizable delay of at least one day post-fulfillment. The event includes metadata used to populate review request emails. A follow-up flow can be triggered by the submittedReview metric, with a trigger split based on reviewedRating to send either a thank you or feedback request.

Personalization

Emails can include dynamic content like product name, image, and the hosted review form link using variables such as {{ event.productName }} and {{ event.reviewRequestFormURL }}. Optional product recommendation blocks can be added using event metadata.

Recommendations

To optimize this Play, we recommend the following:

  • Including an exclusive discount code to boost review submissions or follow-up purchases
  • Adding a Klaviyo product block to cross-sell top-performing products
  • A/B testing subject lines and send delays for optimal engagement

Getting Started

Check out the set-up guide below for detailed instructions on how to get started. If you need help or have any other questions, get in touch at cs@getrepeat.io.
View the help documentation

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