This flow triggers a review request email after order fulfillment using Stamped’s ReadyForReviewRequest
event. Merchants can personalize emails with product info and a hosted review form link. Follow-up flows can thank customers for positive reviews or gather feedback from those less satisfied.
This flow is triggered by the ReadyForReviewRequest
event sent from Stamped to Klaviyo, with a customizable delay of at least one day post-fulfillment. The event includes metadata used to populate review request emails. A follow-up flow can be triggered by the submittedReview
metric, with a trigger split based on reviewedRating
to send either a thank you or feedback request.
Emails can include dynamic content like product name, image, and the hosted review form link using variables such as {{ event.productName }}
and {{ event.reviewRequestFormURL }}
. Optional product recommendation blocks can be added using event metadata.
To optimize this Play, we recommend the following: