Cross-sell your best-selling products

Create an email/SMS flow that reaches out to customers when they’re ready to make another purchase with a quick and simple way to shop your best-sellers. Send them directly to their personalized, pre-populated carts.

Overview

Effort: medium

Works with: Klaviyo, Atttentive, Postscript

Best for: email marketers, lifecycle marketers

Create an email/SMS flow that reaches out to customers when they’re ready to make another purchase with a quick and simple way to shop your best-sellers. The flow sends customers to their personalized carts, which is automatically populated with recommendations for your best-selling products.

The trigger is based on the products a customer purchased before and historical data about other customers who made similar purchases. You can also include a replenishment block so they can easily repurchase their favorite products.

Best Practices:

  • Feature reviews from other customers to increase credibility
  • A/B test different images and copy to optimize conversion rates
  • Experiment with the timing, frequency, and number of emails

Goals

  • Drive product discovery
  • Expand AOV & basket size
  • Increase customer retention

Key Benefits

  • Improve product discoverability of your most-loved products
  • Simplify the creation of dynamic cross-sell flows
  • Re-engage customers when they’re ready to repurchase
View help documentation →
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