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Plays Library

Turn one-time buyers into repeat customers. Boost repurchase rates and build the post-purchase lifecycle journey of your dreams with Plays. Deliver personalized messaging at high-leverage Moments to move customers to their next order.
Browse the Plays libraryLook for Plays inspiration

Moments

Plays are powered by Moments, passing store data to your email, SMS, and direct mail platforms to help you supercharge your retention workflows. Check out each Moment to learn more.
Cross-Sell
Replenishment
Sample Upsell
Subscription Upsell
About to Lapse
Reviews
Loyalty
Personalized Cart
Filters
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Featured
Repeat Cart
Moments
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Klaviyo
Add Subscription Product Suggestions to Any Email
Subscription Upsell
Email
Add product suggestions to any email campaign or flow to convert customers who are ready to subscribe.
Works with:
Klaviyo
false
true
Klaviyo
Auto-Apply Unique Discount Codes
Personalized Cart
Cart
Allow customers to automatically apply unique discount codes to their personalized Repeat Cart and simplify the checkout process.
Works with:
Klaviyo
false
true
Klaviyo
Postscript
Attentive
Automatically Reach Subscription-Ready Customers
Subscription Upsell
Email & SMS
Reach out to customers who are ready to start a subscription with personalized product recommendations.
Works with:
Klaviyo, Postscript, Attentive
false
false
PostPilot
Bring Back Lapsing Customers With Postcards
About to Lapse
Direct Mail
Send postcards to customers at risk of lapsing with a strong offer that encourages them to return.
Works with:
PostPilot
true
true
Klaviyo
Postscript
Attentive
Cross-sell Predicted Products
Cross-Sell
Email & SMS
Nudge customers towards their next purchase with dynamic product recommendations based on products they bought previously.
Works with:
Klaviyo, Postscript, Attentive
false
true
Klaviyo
Postscript
Attentive
Cross-sell Your Best Sellers
Cross-Sell
Email & SMS
Push customers toward their next purchase of one of your best-selling products and drive more cross-sells.
Works with:
Klaviyo, Postscript, Attentive
false
true
Klaviyo
Grow Subscribers With Simple Content Blocks
Subscription Upsell
Email
Leverage the Repeat Cart to drive subscription opportunities and conversions at every customer touchpoint.
Works with:
Klaviyo
false
false
Klaviyo
Intro to Loyalty Program
Loyalty
Email
Welcome customers to your loyalty program by highlighting their existing points balance and how they can earn and redeem points.
Works with:
Klaviyo
false
true
Klaviyo
Lapse Prevention Banner
About to Lapse
Email
Include a dynamic banner in any campaign or flow to offer at-risk customers your best discount.
Works with:
Klaviyo
false
true
Klaviyo
Postscript
Attentive
Lapse Prevention Flow
About to Lapse
Email & SMS
Reach out to customers the moment they’re predicted to never return again and convince them to make another purchase.
Works with:
Klaviyo, Postscript, Attentive
false
true
Klaviyo
Postscript
Attentive
Late Replenishment Reminder
Replenishment
Email & SMS
Reach light product users in the moment they’re running low and other customers when they’re completely out.
Works with:
Klaviyo, Postscript, Attentive
false
false
Klaviyo
Loyalty Points Block
Loyalty
Email
Display your customers’ loyalty points balance in any campaign or flow to incentivize program engagement and future purchases.
Works with:
Klaviyo
false
true
Klaviyo
Postscript
Attentive
Maximize Subscriptions with Post-Purchase Messages
Subscription Upsell
Email & SMS
Turn one-time buyers into long-term subscribers with post-purchase subscription recommendations.
Works with:
Klaviyo, Postscript, Attentive
false
false
Klaviyo
Points Balance Reminder
Loyalty
Email
Regularly remind your customers about their existing points balance if they haven’t made a purchase or engaged with your loyalty program in a while.
Works with:
Klaviyo
false
false
Klaviyo
Points Expiring Soon
Loyalty
Email
Remind a customer when their loyalty points are about to expire, encouraging them to return and make another purchase.
Works with:
Klaviyo
false
false
Klaviyo
Positive Review Thank You Flow
Reviews
Email
Thank your customers for positive reviews or respond to negative reviews, encouraging future purchases and preventing customer churn.
Works with:
Klaviyo
false
true
Klaviyo
Postscript
Attentive
Replenishment Reminder
Replenishment
Email & SMS
Reach each customer the moment they’re likely running low on a previously purchased product.
Works with:
Klaviyo, Postscript, Attentive
true
true
Klaviyo
Replenishment Reminder Banner
Replenishment
Email
Add a dynamic banner to any campaign or flow to remind customers to reorder specific products.
Works with:
Klaviyo
false
true
Klaviyo
Sample Upsell Block
Sample Upsell
Email
Include a dynamic block in any email to recommend the full-sized version of a previously sampled product to your customers.
Works with:
Klaviyo
true
true
Klaviyo
Postscript
Attentive
Sample Upsell Flow
Sample Upsell
Email & SMS
Recommend full-sized products to customers who previously received or purchased samples, helping you turn one-time samplers into full-sized purchasers.
Works with:
Klaviyo, Postscript, Attentive
false
false
PostPilot
Send Replenishment Reminder Postcards
Replenishment
Direct Mail
Send postcards to customers who are running low on previously purchased products and remind them to reorder soon.
Works with:
PostPilot
false
true
Klaviyo
Show Dynamic Products for Replenishment
Replenishment
Email
Add a dynamic list of previously purchased products that customers are running low on in any campaign or flow.
Works with:
Klaviyo
false
true
Klaviyo
Suggest Predicted Products Anywhere
Cross-Sell
Email
Use Product Predictions to suggest a customer’s next favorite product in any email campaign or flow.
Works with:
Klaviyo
false
false
Klaviyo
Use Collections Metadata to Power Cross-Sell Product Prediction Branching
Cross-Sell
Email
Reuse collection-specific campaign emails in a cross-sell flow to deliver personalized experiences for your customers.
Works with:
Klaviyo
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